SHIPPING POLICY

  • Items are typically dispatched within 3-5 business days from receiving the order.

  • ​Orders can be posted worldwide, shipping rates are calculated at the checkout. 

  • ​International orders usually takes 3-7 business days, although longer periods may apply due to the pandemic, and during holiday season. Make your purchase early to make sure it will be arrived on time!

  • Any additional customs duties and taxes are the responsibility of the purchaser. 

  • If the wrong delivery address is given and a parcel is returned to sender, it is the responsibility of the purchaser to re-pay for postage.

RETURNS

  • Returns are only accepted if I accidentally ship out the wrong items by mistakes. If this does occur, please get in touch immediately.

PRODUCT CARE

  • Our ceramics are handcrafted in a durable, high-quality porcelain clay and glazed with food safe, lead-free glazes.

  • Microwave and dishwasher safe, however handwashing will always prolong the lifecycle of your unique piece of pottery.

  • Avoid thermal shock. If transferred directly from freezer to hot oven, please allow for a gradual change in temperature.

  • The unglazed surface is coated with a water-based coating for stain protection. However, it is best to refrain from using any strongly staining foods/liquids with the work. It helps to wash them quickly after use and if you can don’t leave liquid in them overnight or for long periods of time. For stubborn stains such as tea or coffee astringency, try using vinegar, baking soda or oxygen-based kitchen bleach for stain removal. Be sure to follow instructions when working with chemicals, wear rubber gloves and rinse the work thoroughly after applying the solvent to ensure that none of it remains on the work.

MAILING LIST

  • We respect your privacy. We will never pass on your details to any 3rd party, on occasion you may receive a newsletter to notify you of special offers and updates.
     

CONTACT ME

  • If you have any questions, please do not hesitate to get in touch.