WE RESPECT YOUR PRIVACY
The privacy of all visitors to this Website (www.amanda-tong.com) is important to us. Any information collected on this site is confidential and will not be sold, reused, rented, disclosed, or loaned.
INFORMATION COLLECTION AND USE
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We will never use your collected information for anything other than sending out newsletter or products, if you do in fact purchase from this website.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To improve our Site. We may use feedback you provide to improve our products and services.
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We use third party elements to provide the necessary equipment required to run the Service and may receive information about you from them. Specifically: Facebook, Instagram, Google Analytics, Paypal and MailChimp. This may be combined with other information you provide to us, as described above. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
All payments via credit and debit card are securely processed via Stripe. This means we never have access to your financial information.
MARKETING EMAILS & COMMUNICATIONS
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Wix.com, our email marketing provider, so they can send these emails on our behalf.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We may employ third-party companies and individuals due to the following reasons:
To facilitate taking payments, collecting information for the newsletter and shipping pottery.
To assist us in analysing how users use the website.
We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
When you place an order through the site, I will maintain your Personal Information, Device Information, Order Information for our records unless and until you ask us to delete this information.
LINK TO OTHER SITES
You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking or unchecking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org. The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may take up to 30 days.